DreamJackpot Privacy Policy

At Dream Jackpot, we take your privacy seriously and are committed to protecting the personal data you share with us. This policy explains how we collect, use, store and safeguard your information when you visit, register or play at DreamJackpot. Dream Jackpot is operated by Jupiter Gaming Limited, a company incorporated under the laws of Jersey with its registered office at 9 Bond Street, Jersey JE2 3NP. We hold a licence from the UK Gambling Commission under number 67098 and are also licensed by the Jersey Gambling Commission under licence RGO-2600-30. Our gambling software is powered by iGamingCloud Limited, UKGC licence 44073. By using our services, including the DreamJackpot casino login and account features, you agree to the terms of this privacy policy.

Who We Are and What This Policy Covers

We operate exclusively for players located in the United Kingdom, our sole Permitted Jurisdiction. Accounts, deposits, wagers and withdrawals through Dream Jackpot are only available to UK residents, and we do not accept registrations, transactions or play originating from any other jurisdiction. Using a VPN or proxy to disguise or alter your device's location or identity is strictly prohibited on our platform, and we void any transactions that we determine originate from a non-permitted jurisdiction, with no winnings paid in such cases.

Information We Collect

When you complete your dream jackpot register process, we ask you to provide certain personal details so that we can verify your identity, comply with our licensing obligations and provide our services responsibly. The categories of information we collect include:

• We collect identification details such as your full name, date of birth, address and contact information
• We record account credentials used for your DreamJackpot casino login, including your username and encrypted password
• We gather financial information relating to your dream jackpot deposit and dream jackpot withdrawal transactions, including debit card details used through Visa, Mastercard or Apple Pay
• We monitor your gaming activity, including the slots and live casino games you play, your wagering patterns and your session history
• We collect technical data such as your IP address, device type and browser information when you access our DreamJackpot app or website
• We keep records of your communications with our support team via email or LiveChat

How We Use Your Personal Data

We use your personal data for several legitimate purposes connected to operating Dream Jackpot responsibly and lawfully. Our uses of your information include:

• We verify your identity and age to ensure you meet our eligibility requirements before allowing you to play
• We process your deposits and withdrawals securely through your chosen dream jackpot deposit and dreamjackpot withdrawal methods
• We administer our promotions, including welcome offers and the Pragmatic Play Drops & Wins prize pools, and manage your qualifying spins through the My Rewards section
• We monitor account activity to detect fraud, money laundering or any prohibited practices, including attempts to disguise location or use unauthorised payment methods
• We communicate with you regarding your account, transactions and any changes to our services or policies
• We analyse gameplay data to improve our slots, live casino games and overall platform performance

Cookies and Similar Technologies

We use cookies and similar tracking technologies on our website and DreamJackpot casino app to enhance your browsing experience, remember your preferences and analyse how our services are used. Cookies allow us to keep you signed in following your dream jackpot login and help us understand which games and promotions are most popular among our players. You can manage or disable cookies through your browser settings, though doing so may affect certain features of our site.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share your information with selected parties where necessary to operate our services, comply with legal obligations or protect our legitimate interests. This includes:

• We share data with our licensing authorities, including the UK Gambling Commission and the Jersey Gambling Commission, as required by law
• We share information with our payment processors to facilitate your dream jackpot deposit and withdrawal transactions
• We work with iGamingCloud Limited and our game providers, including Pragmatic Play, NetEnt, Play'n GO, Microgaming and others, to deliver our slots and live casino games
• We may disclose information to fraud prevention agencies, regulators or law enforcement where legally required
• We may share data with third-party service providers who assist us with identity verification, customer support or IT infrastructure

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration. Our systems use encryption for sensitive information such as payment details and account credentials linked to your dreamjackpot casino login. While we take every reasonable precaution, we encourage you to keep your login details confidential and to notify our support team immediately if you suspect unauthorised access to your account.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with our regulatory obligations under UKGC and Jersey Gambling Commission requirements. Financial records relating to your dream jackpot bonus activity, deposits and withdrawals are typically retained for the periods required by anti-money laundering regulations, even after you close your account.

Your Rights

As a player registered with Dream Jackpot, you have certain rights regarding your personal data. These rights include:

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete information
• You have the right to request deletion of your data, subject to our legal and regulatory retention obligations
• You have the right to object to certain processing activities, including direct marketing
• You have the right to withdraw consent where processing is based on consent, such as promotional communications about our dream jackpot bonus offers

To exercise any of these rights, you can contact our support team, and we will respond within the timeframes required by applicable data protection law.

Age Verification and Responsible Gaming

We only accept players who meet the minimum legal age requirement in the United Kingdom, and we use the personal data collected during your dream jackpot casino login and registration to verify this. We are committed to responsible gambling and may use your account data to identify patterns that suggest problem gambling, allowing us to offer appropriate tools and support.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements or the services we offer through DreamJackpot. We will notify you of any material changes through our website or via email, and we encourage you to review this policy periodically.

Contact Us

If you have any questions about how we handle your personal data, or if you wish to exercise your rights under this policy, please contact our support team, available 24/7 via LiveChat, or email us at support@dreamjackpot.com. We are here to assist you with any privacy-related concerns regarding your DreamJackpot account.